COVID-19 FAQs

COVID-19 FAQs

I am looking for a new home, can I tour your community?

-We are offering guided tours as well as self-guided tours of our property. A self guided tour consists of meeting one of our leasing agents at our property, picking up the key to the unit you would like to tour, and touring the unit by yourself, at your own pace. A leasing agent will be available to answer any questions after the tour.

-We are offering personalized virtual tours over Facebook video and Facetime, in which one of our leasing agents will walk you through the apartment of your choice, while answering any questions you have and explaining our application process.

-We have recorded virtual tours of several floorplan types we have available and have put them on our website for you here to view as you choose. If you have questions or would like to see photos of a specific unit, please contact our leasing office and we would be happy to help you out!

Are you accepting packages?

At this time, we are not accepting deliveries into the office, but are instead directing deliveries to individual apartments.

How can I stay connected with my neighbors and community?

Look for updates here our website, resident portal, emails and on Facebook and Instagram.

How do I pay my monthly rent?

Please continue to make your rent payments as usual. For your convenience and safety during this time, we also have the option to pay rent online, via our Resident Portal and we have even added a new option for paying rent, via Text-To-Pay. With the Resident Portal you can pay monthly or set up auto-pay so you don't need to log in every month to pay rent, it will automatically charge your credit or debit card or bank account (there is no service charge or fee if you pay with your bank account!). Through the Resident Portal you can also sign up for Text-To-Pay, which allows you pay your monthly balance without having to log-in online or drop off a check with the office, you simply text your request to pay to our online system and you can pay within seconds!

Click here for more information on Text-To-Pay and instructions on how to set it up.

How do I create a Resident Portal Account?

If you do not have a Resident Portal account, you can go to the property website and click on "Resident Login" at the top of the page, then choose "Click here to register". Fill out your information in the user registration form and the system will match you to the unit you reside in and create an account for you. Then you can check your balance, pay your rent, submit a work order, view your lease, and update your contact information.